Visual Systems & Interactive Design

User Research & Business Strategy

FreshFood was conceived in 2023 as a college project for an entrepreneurship class. The goal was to conduct complete design research and build a functional minimal prototype. Leveraging my prior design experience, I led the product strategy, information architecture, wireframing, and visual mockups.

Strategic Foundation

Our core model is a logistics network bringing fresh organic produce directly from local farms to urban kitchens, bundled with recipes, nutrition data, and preparation guides. Our strategic framework is structured as follows:

🎯 MISSIONProvide daily convenience and nutrition through weekly subscription deliveries of fresh organic fruits and vegetables.
👁️ VISIONExpand logistics nationwide, actively upgrading healthy eating and dietary habits for millions of Brazilian households.
💎 VALUESEcological sustainability, supply-chain transparency, continuous process innovation, and absolute respect for life and health.

SWOT Analysis Matrix

Internal FactorsExternal Factors
💪 Strengths (Forças)
  • Differentiated catalog linking recipes directly to ingredient kits
  • Highly customized, accessible UX/UI designed from user feedback
  • Strict logistics scheduling insuring fresh weekly deliveries
📈 Opportunities (Oportunidades)
  • Accelerated rise in e-commerce and recurring box models
  • Rich regional farm seasonal varieties driving promotions
  • Direct-to-consumer partnerships eliminating wholesale markups
⚠️ Weaknesses (Fraquezas)
  • High early-stage dependency on local delivery scaling
  • Initial marketing channel discovery and customer acquisition costs
⚡ Threats (Ameaças)
  • Large traditional grocery supermarket delivery services
  • High volatility of fuel prices and seasonal crop output prices

Consumer & Competitor Analysis

Our target consumer base consists of busy urban workers who have the financial capacity to invest in grocery convenience but lack the time to travel to physical markets. These customers want healthier lifestyles, seek detailed nutritional metrics, and enjoy cooking recipes for friends and family.

While large supermarket chains offer online deliveries, their scale compromises quality selection for fresh items. Conversely, local organic sellers lack customer service infrastructure and convenient mobile checkout platforms. FreshFood targets this gap by combining selection quality with digital convenience.

FreshFood Competitive Feature Matrix
FreshFood Supply Sourcing Strategy Chart

Figure 1.1: Strategic analysis diagrams detailing competitive positioning and supply disintermediation.

Lo-Fi Wireframes & Sitemap

To bridge planning and ordering, we designed a subscription model centered on custom fruit/vegetable baskets (cestas por assinatura) or pre-configured recipe-ingredient boxes. Under the monthly subscription, deliveries occur weekly on Tuesdays, while individual shopping requests are routed on demand.

FreshFood App Navigation Map
FreshFood Purchase Userflow

Figure 1.2: Information architecture map and consumer navigation flows.

Logistical Distribution Design

A core business decision was selecting optimal fulfillment nodes in Salvador, Bahia. We chose three industrial zones: Águas Claras, Porto Seco, and Pirajá. This choice was based on three strategic reasons:

  1. BR-324 Proximity: Margining the federal highway allows direct, high-speed access for regional agroecological farms delivering raw crops into our warehouses.
  2. Cost Efficiency: These industrial districts offer affordable warehouse leasing rates, reducing initial overhead costs.
  3. Urban Routing: Bypassing the downtown grid enables delivery vans to avoid Salvador's bottleneck hours (6:30 AM and 5:40 PM) by utilizing high-capacity bypass routes to speed up city-wide distribution.

High-Fidelity Interface Design

The high-fidelity interfaces are designed around Outfit typography for structural weight and Inter for detailed data fields. We established a warm charcoal dark palette with green accent highlights, mapping organic visual styles.

Below is the visual gallery containing the 9 high-fidelity mobile screens exported directly from the final Figma design file:

Onboarding Welcome Splash
Mobile Authentication Screen
App Dashboard Home Feed
Recipe Detail Board
Store Organic Market Catalog
Weekly Subscription Plans
Cesta Subscription Customization
Monthly Subscription Confirmation
Live Order Delivery Tracking

Figure 1.3: High-fidelity mobile screen catalog from welcome splash to delivery dispatch.

Usability Testing & Refinements

We conducted prototype testing with 5 potential consumers. The feedback led to three design improvements:

  • Subscription Transparency: Added a quick "Skip Week" toggle in the weekly planner to reduce customer subscription anxiety.
  • Quantity Controls: Replaced deep product page modals with inline quantity increment/decrement toggles directly on the checkout card, reducing checkout actions.
  • WCAG AA Contrast Adjustments: Darkened brand accents to ensure a 7.1:1 contrast ratio, matching readability standards for outdoor and low-light deliveries.